Showing posts with label bank charges. Show all posts
Showing posts with label bank charges. Show all posts

Friday, 21 July 2017

Consumer Action Group visits Govan Law Centre

(From right) Dee Flanigan, Candy Walker, Marc Gander,
Mike Dailly and Lynn Fraser
Marc Gander, founder of the UK online consumer self-help community the Consumer Action Group dropped into Govan Law Centre (GLC) today.
Marc met some of the team at GLC and discussed various issues of benefit for consumers across the UK, with GLC's Mike Dailly.

Mike and GLC had worked very closely with Marc and members of CAG throughout the UK unfair bank charges campaign from 2004 to 2008, with CAG producing excellent self-help materials, free online support to litigants and strategic assistance along with GLC in bank charges litigation across the UK, together with Ray Cox QC and MoneySavingExpert.com.

CAG has over 385,000 registered users online, providing essential free support and tools to consumers across Wales, Northern Ireland, Scotland and England.  Marc also enjoyed an afternoon tour of some key Govan landmarks and local history.
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Tuesday, 10 May 2011

GLC to launch series of financial services test cases

Govan Law Centre (GLC) will be launching a series of financial services test cases, commencing with a case seeking a refund of legal expenses in a Scottish mortgage repossession case where no calling-up notice was served prior to litigation.

Other cases (with UK wide applicability) will include court actions to recover charges for mortgage arrears management, litigation management and associated charges.

This is in addition to our current unfair UK bank charge litigation (which tests ss.140A and 140B of the Consumer Credit Act 1974 and regulation 5 of the UTCCR on non-price fairness grounds).

GLC would be interested to hear from anyone in Glasgow who has incurred a number of current account overdraft charges during 2010 and/or 2011 with a view to us seeking to recover these for free using new legal research; please contact 0141 440 2503 in strict confidence.

More details to follow in due course.
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Friday, 20 August 2010

Justice Secretary refuses to consider access to justice problems

Scotland’s Cabinet Secretary for Justice has refused to review the problems thrown up in Scottish bank charge cases, and denied there is any problem in Scots being able to take their bank to court to try and recover unfair overdraft charges. Recently, Scots using the accessible and consumer friendly small claims system have had their claims remitted to the ordinary sheriff court, at the request of UK banks, where legal expenses are potentially unlimited.

Following access to justice problems identified in the case of Walls v. Santander UK plc  the Shadow Cabinet Secretary for Justice, Richard Baker MSP, raised concerns over access to justice in such cases with Kenny MacAskill MSP. In a written response, Mr MacAskill said ‘I do not accept the argument that ordinary citizens in Scotland are denied basic rights to access justice’ and refuted any suggestion that there was a problem for Scots trying to recover unfair bank charges through the small claims court.

Mr MacAskill endorsed the sheriff’s conclusion in Walls v. Santander, that Scotland’s current civil court structure and legal aid system provided ‘sufficient’ access to justice from a human rights perspective. Mrs Walls has since lodged an application with the European Court of Human Rights in Strasbourg. Mr MacAskill also stated that he was unable to review the small claims rules due to his ongoing consideration of Lord Gill’s Scottish Civil Court Review.

GLC's Mike Dailly said: “The Justice Secretary’s denial is a mantra which makes no sense. It displays an arrogance and failure to grasp some fundamental facts and principles. UK banks are successfully moving small claim bank charge cases to the ordinary sheriff court, and Scottish consumers are faced with dropping their claims for fear of expenses, or trying to get legal aid if they can – and even then, possibly having to pay a contribution to the legal aid board bigger than their claim”.

“What is particularly puzzling is that Mr. MacAskill refuses to accept any concern whatsoever about access to justice, but our client (Mrs Walls) would have had to drop her claim, had we not been able to get her case sisted pending an application to the European Court of Human Rights".

"The whole point of the small claims court is to provide access to justice for citizens without fear of cost: a remedy which is proportionate in cost to the level of the monetary dispute. But that fair principle of proportionality is being knocked out of the ball park by the current practice of UK banks in bank charge litigation. We don’t have class actions in Scotland, so individual consumers are finding it impractical or impossible to challenge bank charges in court”.

“Kenny MacAskill could easily fix this problem by changing the rules on expenses. We’ve suggested the cap on small claims expenses could travel with the case where it is remitted to the ordinary sheriff court. However, the Justice Secretary says he cannot even look at this issue because he is considering the Scottish Civil Courts Review. That is a non-excuse, which sends a very clear message to the 1 in 5 Scots hit with overdraft charges: the Justice Secretary isn’t interested”.
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Tuesday, 17 August 2010

Consumer bank charges in China and the UK

China Radio International (CRI) reports from Beijing that commercial banks in some parts of China have recently raised the fees charged to customers for withdrawing cash from other banks ATM's. 

An online survey conducted by Chinese website Sina.com showed that almost 90 percent of respondents think the increased charge is exploitative, and will have a negative impact on what is known as the cross-bank withdrawal business.

Now China's Banking Regulatory Commission says that to improve customer service it's considering revising the banks service pricing regulations.  The issue has also raised concerns about the way banks make their profits and how they charge customers for their services.

CRI's current affairs show, People in the Know, speaks to Professor Zhao Xijun of the School of Finance at Renmin University for the Chinese experience of bank charges, and Govan Law Centre's Mike Dailly for the UK perspective of bank charges.

Today's show is available online here.  It can also be heard on smart phones here.

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Friday, 13 August 2010

GLC tackles bank charges on Chinese state radio

GLC has participated in a radio discussion on overdraft charges on 'People in the Know', a current affairs programme on China Radio International in Beijing. 

GLC's Mike Dailly was invited to talk to the show's host, Nigel Ballard, about campaign work in the UK, and developments around the world, on challenging bank charges. Bank fees is an issue of growing interest in China. China Radio International, (CRI) is the only overseas broadcaster in the People's Republic of China. 

CRI is one of the "three central media organizations in China" owned by the state along with China National Radio (CNR) and China Central Television (CCTV).  People In the Know is China's only English-language current affairs program. PIK covers events that shape not only China, but the world as well. 

Originally known as 'Ask The Minister,' People In the Know is designed to give CRI listeners the views of experts and 'people in the know.' Foreign guests, including world leaders, have taken part in People In the Know to tackle tough issues, such as economics, diplomacy and national and international politics. CRI broadcasts across China, and the station is relayed around the world as an international service.

The show goes out next Monday, and can also be heard online.
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